Self Service Options
Online Investing

Hong Kong Exchanges and Clearing Limited introduced an Online Trading Service allowing investors to buy and sell Exchange Fund Notes and debt securities issued by quasi-government and private corporations via the Internet.

The Online Trading Service provides a secure, reliable, and direct online access by using digital certificates. This allows investors full control when placing orders to brokers over the Internet, offering real-time order placement, modification, cancellation, and inquiry. The service also provides an automatic email alert service updating investors on the status of their orders.

Click here for HKEx’s Online Trading Service.

Research Center

AsianBondsOnline is a one-stop clearing house of information on sovereign and corporate bonds, including bonds Hong Kong. It contains essential data on current market activities, the legal and regulatory framework, and government policies and initiatives affecting the market.

Investors may also refer to the Debt Securities Investor Education Booklet provided by the Hong Kong Exchange and Clearing Limited.

The Electronic Investors Resources (eIRC) website provides free publication on capital markets investment basics in Hong Kong, China.

Customer Contact Centers

Hong Kong Exchanges and Clearing Limited
Registered Office: 12/F One International Finance Centre
1 Harbour View Street, Central
Hong Kong
Tel: (852) 2522 1122
Fax: (852) 2295 3106
Email: info@hkex.com.hk

HKEx Representative Office in Beijing
Registered Office: Suite 1002, W2, Oriental Plaza
Beijing
Post Code: 100738
Tel: (8610) 8518 3088
Fax: (8610) 8518 3288
Email: bjo@hkex.com.hk

Contact details for HKEx broker participants and clearing house participants:

Participant Services Section (Securities Market): 2840 3626
HKATS Hotline: 2211 6360; 2840 3580
CCASS: 2979 7111
CCASS Technical Hotline: 2211 6606

HKEX Public Inquiry and Complaint